Why it matters

A trip carries more than passengers: it carries a schedule, an aircraft's next mission, a principal's day, and a client relationship. When a neurodivergent passenger's needs go unrecognized, a quiet moment can become a hard one, and a hard one at altitude can reach everything aboard: a diversion brings fuel, repositioning, and duty-of-care costs that outlive the trip. Recognizing those needs early is a teachable skill, and the crew is the one part of a trip you can prepare in advance.